Plumbing Services In Acworth, GA

Customer has a leak on their blue poly water line and had tried to repair it themselves with a clamp but the clamp was not holding causing the leak to remain. Since they have the old blue poly piping that is notorious for leaks, they wanted to look at replacing the water service line entirely to remove all of the old blue poly piping. If we make a repair on the blue poly, we cannot warranty it due to the integrity of the blue poly piping. We provided a quote for a standard water line replacement as well as a trenchless water line replacement. Customer is having the tree in the front yard at the meter box removed before the water line is replaced so they do not have to worry about the roots again near the meter box. Once the tree is removed, we are going to replacing the water line via trenchless replacement method.

Responded to one of our customer's salons in Acworth for a rocking toilet in the woman's restroom. Once on site, we found the toilet had been moved so much that it was sitting very off center as it should be. We removed the toilet to reset it properly with a new wax ring and new closet bolts to resolve both the rocking and sitting off set issues.

Responded to home to provide a quote to reinstall toilets after the new floors are installed as well as provide a quote on several other items that need repairing. Once on site, we found the pressure was very excessive and the pressure reducing valve required replacement. We also provided a quote to install a new main shut off valve as the current valve was very old and you could not turn it. Lastly, we provided a quote to replumb the kitchen sink drain assembly after customer installs the new kitchen sink. We are returning tomorrow to perform this work.

Responded to customer's home for several items she wanted us to look at and provide a quote for repairs. After evaluation, we found the cartridge inside of the kitchen faucet has failed causing the kitchen faucet to have little to no water pressure at all. Customer is going to purchase a new kitchen faucet to have installed. There was also a notation to evaluate the master toilet for occasional stoppages. We tested the toilet multiple times while observing sewer line and found toilet and line show no cause for alarm and are operating as should be.

Customer had contacted us with a leak under the bathroom faucet. They recently had a leak and tried to install a new faucet but was unable to stop the leak. Once on site, we found the master lavatory faucet was leaking from multiple areas. We installed the new customer supplied bathroom faucet with new supply lines to resolve all leaks.

Responded to home for a no hot water issue. Once on site, we found the water heater drain pan was full of water causing pilot light to go out and not stay lit. The thermal expansion tank was leaking on top of the water heater going dripping down to the pilot light causing it to go out. We removed all water from pan and installed a new thermal expansion tank to resolve issue.

Responded to a call for a leak all along the screw holes in the ceiling below the master shower. Once on site, we were unable to recreate any leaks by testing the shower. We opened the sheetrock to inspect the piping with testing the shower and found no plumbing drain or water lines are leaking but where you step in the shower, it starts leaking which means the flooring below the shower is source of leak. Customer is contacting a general contractor to repair subflooring to resolve leak.

One of our customers had contacted us for maintenance on their residential lift station system for a neighborhood. We arrived today to perform this maintenance and determine issues with alarm alerting homeowners constantly.

We responded to a call for a leak in the yard. After evaluation, we determined that customer does not have a leak on his water system however his pressure is extremely low due to current pressure reducing valve failing. We are providing customer with a proposal to replace his current PRV to resolve this issue as well as a quote to bring his current gas water heater up to code by removing all SharkBite hoses and fittings on the gas water heater. We are returning to perform work at a later date.

Responded to a call for a sink leaking at a busy hair salon in Woodstock. After evaluation, we found the basket strainer threads had worn down and were no longer properly sealing to drain pipe. We installed a new basket strainer and flexible hose to resolve the issue. Sink was also slightly clogged so while replacing the drain line, we removed hair and debris build up to resolve sink stoppage issue.

Responded to call for leak under the kitchen sink. Customer said he's had a company out twice not to fix this and it keeps leaking. Once on site, we found the garbage disposal hanging and not secured as well as the drain pipe leaking below damaging the kitchen cabinets. We properly secured the disposal and repaired the drain leak from the sink as well as installed a new basket strainer to resolve leaks.

Customer had contacted us for a quote to replace the large commercial water heater due to existing water heater leaking. We arrived today and installed a new commercial Rheem Triton 100 gallon water heater with all necessary water heater code upgrades and removed existing water heater.

Responded to call for no hot water at customer's home. Pilot light would no longer relight due to age of water heater. We installed a new 50 gallon gas water heater in customer's home with all new water heater code upgrades included in our installations and restored hot water to the home.

Customer was having issues with her old toilet constantly backing up. We had already performed several drain cleanings for this customer so we knew the situation and suggested she upgrade her old toilet to a pressure assisted toilet. We arrived today and replaced her older toilet to a new Kohler pressure assist toilet to resolve the constant stoppages issue.

Responded to a call for a toilet in the basement backing up and a toilet shut off valve spinning and not shutting off the water. After running water in the toilets, shower, and faucets, found stoppage to be a soft blockage in the basement toilet. We were able to clear the stoppage with auger. Toilet shut off valve only spins. We replaced shut off valve for toilet and all is working properly.