For Expert Plumbing Repair In Dallas, GA, Call TKO
At TKO Plumbing Services, we've been proudly serving Dallas, GA residents since 2020, building our reputation one job at a time. We understand that inviting a plumber into your home requires trust, which is why we approach every project with unwavering integrity and dedication to excellence.
Our team of licensed professionals takes pride in delivering exceptional results while treating your home with the respect it deserves. Give us a call at 678-383-5883 or send us a message online to schedule your appointment today!
Plumbing Repair & Installation
We offer comprehensive plumbing repair and installation services to address any issue you might encounter. From emergency repairs to complete system installations, our experienced team handles every job with precision and professionalism.
Protect Your Dallas, GA Home With Pin Hole Leak Repair
When it comes to pin hole leaks, swift action is crucial. Our advanced pin hole leak detection technology helps us locate these troublesome issues quickly and accurately. We follow up with expert pin hole leak repair services to protect your home from water damage and ensure your plumbing system's longevity.
Gas To Power Up Your Dallas, GA Home
Your safety is our priority when dealing with gas lines. We specialize in gas line installation and gas line repair, following rigorous safety protocols and local codes. Our certified technicians ensure your gas-powered appliances are properly connected and functioning safely.
Kitchen & Bath Plumbing
Our Kitchen & Bath plumbing services transform your essential spaces into efficient, reliable areas you can count on. We handle everything from minor repairs to complete remodels with meticulous attention to detail.
Enjoy The Kitchen Of Your Dreams At Your Dallas, GA Home
In the kitchen, we excel at kitchen plumbing installation projects of all sizes. Our expertise includes garbage disposal installation and replacement, ensuring your kitchen functions smoothly. We install top-quality fixtures and ensure all connections are secure and reliable.
Make Your Dallas, GA Bathroom A Place Of Luxury
We bring comfort and style to your bathroom through expert toilet installation, faucet installation, and comprehensive shower remodels. Our bathroom plumbing solutions combine functionality with modern design, creating spaces that enhance your daily routine.
Plumbing Maintenance Keeps Things Flowing
Maintaining your Dallas, GA plumbing system prevents costly emergencies and extends its lifespan. We offer powerful hydro jetting services to clear stubborn blockages and thorough drain cleaning to keep your pipes flowing freely. Our maintenance programs catch potential issues before they become major problems, saving you time and money.
Guarantee Plentiful Hot Water
Understanding the importance of reliable hot water at your Dallas, GA home, we provide expert guidance on water heater options, including energy-efficient tankless water heater systems. Our water heater installation and water heater repair services ensure you have consistent hot water when you need it. We help you choose the right system for your home and maintain it for optimal performance.
See What Your Friends & Neighbors Are Saying!
We're proud of our reputation for excellence in Dallas, and we invite you to read our reviews on our website and Google. Experience the TKO Plumbing Services difference for yourself – contact us at 678-383-5883 today for any plumbing needs, big or small. We're here to provide solutions that last.
Recent Jobs and Reviews in Dallas, GA
Customers say: The overall sentiment expressed across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the plumbing services provided. Customers consistently praise the professionalism, friendliness, and respectful demeanor of the technicians, highlighting their courteous approach and attention to detail. A recurring theme is the thoroughness of the work performed, with reviewers appreciating clear communication and detailed explanations of issues and solutions before any work begins. Many customers express confidence in the company's ability to troubleshoot complex problems, source necessary parts, and complete repairs efficiently. The ease of scheduling appointments and the punctuality of service are also frequently mentioned as positive attributes. Notably, several reviews emphasize long-term loyalty, with customers indicating they have relied on the company for years and for all their plumbing needs, demonstrating sustained trust and satisfaction. The cleanliness of work areas after job completion is another appreciated detail. Overall, the tone is highly positive, with customers expressing gratitude, recommending the services without hesitation, and describing the company as reliable, transparent, and quality-focused across both residential and commercial projects.
Our Local Reviews by City
- Acworth, GA (5)
- Alpharetta, GA (3)
- Atlanta, GA (10)
- Canton, GA (2)
- Cedartown, GA (1)
- Cumming, GA (2)
- Dallas, GA (17)
- Douglasville, GA (4)
- Dunwoody, GA (1)
- Emerson, GA (1)
- Hiram, GA (2)
- Kennesaw, GA (8)
- Lithonia, GA (2)
- Marietta, GA (27)
- Powder Springs, GA (5)
- Rockmart, GA (1)
- Roswell, GA (2)
- Stone Mountain, GA (1)
- Temple, GA (2)
- Villa Rica, GA (4)
- Winston, GA (1)
- Woodstock, GA (2)
Job Locations and Reviews
We installed a new pop up drain assembly in the upstairs hallway bathroom. Once replacement is completed we tested for proper leak free operation.
We were called out to replace a 3/4" pressure regulator in basement ceiling.
We were called out to replace the main water shut off valve and pressure regulator.
We gave a quote to cut sheetrock and replaced the back yard hose bibb.
We were called out to replace a section of pvc water line going through foundation wall.
We responded to our customer in Dallas, GA to install a customer supplied dishwasher. We disconnected and removed the existing dishwasher, then installed the new unit using the existing plumbing and water supply connections. After the installation was complete, we restored the water supply and tested the dishwasher through a fill and drain cycle to verify proper operation and ensure all plumbing connections were leak free.
We responded to our customer in Dallas, GA to repair a hot water line leak beneath the concrete slab. To access the damaged piping, we carefully removed a section of the concrete and excavated the area until the leaking hot water line was exposed. We repaired the damaged section of piping, restored the water service, and thoroughly tested the repair to verify proper pressure and leak free operation. Once testing was complete, we backfilled the excavation and poured new concrete to restore the area. The hot water line is now operating properly with no leaks detected during testing.
We responded to our commercial customer, a national pizza restaurant in Dallas, GA, after they reported a clogged hand washing sink. During our inspection, we determined the stoppage was preventing the sink from draining properly. We used a professional sewer machine through the nearby floor drain to clear the blockage and restore proper drainage. After the line was cleared, we ran water through the hand washing sink to verify it was draining freely and confirmed the drainage system was operating properly.
We responded to our commercial customer in Dallas, GA after they reported low water pressure. During our inspection, we found the water supply valve serving the men's restroom toilet was not fully open, which was restricting water flow. We opened the shutoff valve completely and verified the toilet was receiving proper water flow and operating correctly. While on site, we also evaluated the plumbing needed to relocate three independent coffee makers to a new area of the building. We discussed the project with the customer and will provide an estimate for the plumbing modifications needed to complete the relocation.
We responded to our customer in Dallas, GA after they reported water leaking around the water heater in the garage. During our inspection, we determined the water heater was not the source of the leak. Instead, we found water seeping up through the concrete slab beneath the water heater, indicating the leak is likely located below the slab. Because the exact location of the leak could not be determined through a visual inspection, we recommended professional leak detection to accurately locate the source before any repairs are made.
We responded to our customer in Dallas, GA to replace the home's main water shutoff valve located in the basement ceiling. During our inspection, we found the existing shutoff valve needed to be replaced to ensure the home's water supply could be safely and reliably turned off when needed. We removed the old valve and installed a new 3/4 inch full port ball valve, which provides smoother operation and a more dependable shutoff than older style valves. After completing the installation, we restored the water service and thoroughly tested the new valve and all connections to ensure proper, leak free operation.
We responded to our customer in Dallas, GA after they noticed unusually high water pressure coming from several faucets throughout the home. During our inspection, we confirmed the home's pressure reducing valve (PRV) was no longer regulating the incoming water pressure properly. High water pressure can put unnecessary stress on plumbing fixtures, appliances, and the water heater over time. We replaced the faulty PRV to restore the home's water pressure to a safe operating level. After completing the installation, we tested the plumbing system to verify proper water pressure and ensure leak free operation.
We responded to our customer in Dallas, GA to replace a failed pressure reducing valve (PRV) located near the water heater in the garage. During our inspection, we confirmed the existing PRV was no longer regulating the home's incoming water pressure properly. A properly functioning pressure reducing valve helps protect plumbing fixtures, appliances, and the water heater from excessive water pressure. We removed the old PRV, installed a new pressure reducing valve, restored the water service, and thoroughly tested the system to verify proper water pressure and leak free operation.
We responded to our customer in Dallas, GA after they reported a high water bill. During our inspection, we turned off the home's main water shutoff valve and checked the water meter. Even with the water shut off to the house, the meter continued to show water usage, indicating the leak is likely located on the underground water service line between the meter and the home. We inspected the yard but found no visible signs of standing water or a surface leak. Because underground leaks are not always visible, we recommended professional leak detection to accurately locate the source before repairs are made.
Thank you, Thorsten, who was absolutely amazingvery kind, honest, professional, and knowledgeable. We appreciate you taking the time to explain and help us fix the issue. I also want to thank you, Tara, who was very friendly and provided excellent customer service. We will definitely recommend you to our friends and family for any plumbing jobs!
Thanhly, thank you so much for your incredibly kind words and recommendation. It was truly a pleasure meeting you and having the opportunity to help. As a small family owned business, we believe that every customer deserves honest recommendations, clear communication, and a level of care that makes them feel valued from the very first phone call to the completion of the job. Thank you for recognizing both Thorsten and Tara. Your trust, support, and willingness to recommend our team to your friends and family mean more to us than you know. We’re truly grateful for the opportunity to be of service and look forward to being here whenever you need us in the future.
We responded to our customer in Dallas, GA after they reported a water leak in the garage. During our inspection, we located a pinhole leak in a 3/4-inch copper water line above the water heater. Although small, pinhole leaks can lead to water damage if not repaired promptly. We repaired the damaged section of copper piping and restored water service to the home. After completing the repair, we thoroughly tested the water line to ensure proper, leak free operation. The plumbing system is now functioning correctly with no leaks detected during testing.
We responded to our customer in Dallas, GA to install a new water service line after the existing line was damaged and no longer providing reliable water to the home. To minimize disruption to the yard, we completed a bore from the water meter to the house and installed a new underground water line. Once all connections were completed, we restored water service, thoroughly tested the new line for proper pressure and leak free operation, and backfilled the excavated areas. The home now has a new, dependable water service line
We responded to our customer in Dallas, GA to replace their existing water heater with a new Rheem ProTerra 50 Gallon Hybrid Heat Pump Water Heater. The old unit was removed, and the new high efficiency water heater was installed with all necessary plumbing, electrical, and code required connections. Hybrid heat pump water heaters use significantly less energy than traditional electric water heaters while providing reliable hot water for the home. After completing the installation, we filled the tank, restored power, and tested the system to ensure proper, leak free operation.
I had a great experience with this plumbing company. They were professional, personable, and took the time to explain everything clearly without trying to upsell me on anything I didnt need. The work was completed quickly and efficiently, and the price was very fair. Its hard to find contractors who are both skilled and honest, but they definitely earned my trust. I wouldnt hesitate to use them again and highly recommend them to anyone needing a reliable plumber.
Chris, thank you so much for your thoughtful review and recommendation. As a family owned plumbing company, earning our customers' trust is something we never take for granted. Providing honest recommendations, clear communication, and quality workmanship, without ever recommending services that aren't needed, has always been at the heart of how we do business. Thank you for trusting our team with your sewer ejector pump replacement and giving us the opportunity to be of service. Your kind words and confidence in TKO Plumbing truly mean a great deal to us, and we look forward to being here whenever you need us in the future.
We responded to our customer in Dallas, GA after they reported the basement bathroom was not draining properly. During our inspection, we found the sewer ejector pump had failed, preventing wastewater from being pumped up to the home's main sewer line. We removed the existing pump and installed a new sewer ejector pump to restore proper drainage from the basement bathroom fixtures. After completing the installation, we tested the system through multiple cycles to verify proper pump operation, drainage, and leak free performance. The basement bathroom is now operating normally.
We responded to our customer in Dallas, GA to investigate a suspected water leak. During our inspection, we traced the source of the leak to a 40 gallon electric water heater located in the crawlspace. The water heater was leaking and will need to be replaced to restore reliable hot water and prevent further water damage. While evaluating the home's plumbing system, we also found there is no pressure reducing valve (PRV) installed on the main water service. A PRV helps regulate incoming water pressure and protects plumbing fixtures, appliances, and the water heater from excessive pressure. We discussed our findings with the customer and will provide an estimate for a new 40 gallon electric water heater and pressure reducing valve installation.
We responded to our customer in Dallas, GA after they reported a water leak and concerns with the master bathroom shower drain. During our inspection, we located a pinhole leak in a copper water line in the basement ceiling. We repaired the damaged section of copper piping to stop the leak and restore the water line. While on site, we also removed and reapplied plumber's putty around the master bathroom shower drain to help ensure a proper seal. After completing both repairs, we restored water service and tested everything to verify proper, leak free operation.
We responded to our customer in Dallas, GA after they reported signs of a water leak. During our inspection, we located a pinhole leak in a copper water line. While small in size, pinhole leaks can cause significant water damage if left unrepaired. We repaired the damaged section of copper piping and restored water service to the home. After completing the repair, we thoroughly tested the line to ensure proper, leak free operation. The plumbing system is now functioning correctly with no leaks detected during testing.
We responded to our customer in Dallas, GA after they reported a leaking tub faucet. During our inspection, we found the internal components on both the hot and cold sides of the tub faucet had worn over time, allowing water to leak from the valves. To restore proper operation, we replaced the cartridges, seats, and springs on both sides of the faucet. After completing the repair, we turned the water back on and tested the tub faucet to ensure smooth operation and proper, leak free performance. The tub faucet is now working properly with no leaks.
We responded to our customer in Dallas, GA after they reported a leak near the water meter. During our inspection, we traced the source of the leak to an irrigation line where a PVC elbow had failed underground. We excavated the area to expose the damaged section, removed the faulty fitting, and repaired the irrigation line. After completing the repair, we restored water service and tested the line to ensure proper, leak free operation. The irrigation system is now functioning correctly and the leak has been resolved.
We responded to our customer in Dallas, GA after they reported issues with their tankless water heater. Upon inspection, we found the existing tankless unit, which was over 10 years old, was leaking from multiple locations and had reached the point where replacement was the most reliable option. We removed the old tankless water heater and installed a new Rinnai tankless water heater to restore dependable hot water to the home. After the installation is completed, we will test the system for proper operation and leak free performance.
We responded to our customer in Dallas, GA to complete several repairs on the hall bathroom tub and shower. Due to age and wear, we replaced the bathtub's waste and overflow assembly along with the existing cast iron Ptrap to improve drainage and reliability. While on site, we also rebuilt the three handle tub and shower valve to restore proper operation and help prevent future leaks. After completing the repairs, we tested the tub drain and shower valve to ensure everything was functioning properly and leak free.
Awesome company and people Thorsten was great!!!!
Terry, thank you so much for your continued support and for taking the time to update your review. As a small family owned business, we never take the trust and support of our customers for granted. It has truly been a pleasure getting to know you, and we're grateful for the opportunity to earn your confidence. Thank you again for your kindness, your recommendation, and your trust in our team. Support like yours means more to us than you know, and we look forward to being of service for many years to come.
Thorsten Krick Was kind and professional
Bernadette, thank you so much for your kind words and for taking the time to leave us a review. We truly appreciate the opportunity to be of service and thank you for trusting us with your plumbing needs. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again for choosing TKO Plumbing Services. Have a great day.
Thorsten Krick Was kind and professional
Bernadette, thank you so much for your kind words and for taking the time to leave us a review. Thorsten takes a lot of pride in providing professional, respectful service, and we’re grateful for the opportunity to be of service. If you have any questions or need any assistance, please don't hesitate to contact us again. Thank you again. Have a great day.
John came out to find a leak in the home. He explained everything very thoroughly and gave us options before doing anything. Even though the leak is something he couldn’t help us with, he sent us out with helpful information.
Rebecca, thank you for taking the time to share your experience with us. We truly appreciate it. Providing honest guidance, clear communication, and helping our customers understand their options is something we take a lot of pride in, even in situations where the issue may fall outside the scope of what we’re able to repair. We’re glad John was able to provide helpful information and point you in the right direction. Thank you again for trusting our team to evaluate the issue in your home. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
Outstanding Tankless Water Heater Installation
Tyler, thank you so much for your kind words and for trusting our team with your tankless water heater installation. Providing quality workmanship, clear communication, and a smooth installation experience from start to finish is something we take a lot of pride in. We truly appreciate the opportunity to be of service and are always here whenever you need us in the future. Have a great rest of your day and week ahead.
Our electric tank water heater failed. John and Shane with TKO Plumbing did an outstanding job upgrading our electric tank water heater to a tankless gas water heater. From start to finish, they were extremely knowledgeable, professional, and took the time to explain the entire process clearly. Their workmanship and attention to detail during the installation were excellent, and it was obvious they take pride in what they do. They were also very respectful of our home, kept the work area clean, and made the whole experience smooth and stress-free. Its hard to find contractors who combine quality work with great customer service, but John and Shane absolutely delivered. I would highly recommend TKO Plumbing to anyone considering a tankless water heater upgrade or plumbing work in general.
Tyler, thank you so much for taking the time to share such a thoughtful review of your experience with our team and the community. John and Shane take a lot of pride in providing quality workmanship, clear communication, and a professional installation experience from start to finish. From the tankless conversion itself to keeping the work area clean and respecting your home throughout the process, our goal is always to make projects like these as smooth and stress free as possible for our customers. We're also grateful for your recognition of the care they took in your home and the attention to detail throughout the project. We'll be sure to share your kind words with both of them. Thank you again for trusting TKO Plumbing with your new tankless water heater and for your recommendation. We truly appreciate your support and are always here whenever you need us in the future. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day and week ahead.
The reviews are definitely valid. Tara helped me get an urgent appointment and Thorsten took care of the work in the same day. The communication and explanations were worth 100 stars! I will never call another plumber.. Thank you TKO Plumbing!
Christopher, thank you so much for your incredibly kind words. We truly appreciate you taking the time to share your experience. Being able to get you scheduled quickly and taken care of the same day was important to us, and we’re glad the communication and explanations throughout the process stood out to you. Providing a professional experience from start to finish is something we never take lightly. We’re grateful for the opportunity to help when you needed us and sincerely appreciate the trust you’ve placed in our team. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again for choosing TKO Plumbing. Have a great day.
Louvenia, thank you so much for your five star review. We truly appreciate you and your business. We're grateful for the opportunity to be of service and thank you for trusting us with your shower drain repair. As always, it is a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
On the job as indicated, and did it well. The service personnel were polite and informative. Very pleased with the service.
Thank you for your kind words. We truly appreciate you taking the time to share your experience. Delivering dependable work while keeping our customers informed throughout the process is a standard we hold ourselves to on every job. Thank you for the opportunity to be of service and for trusting us with your water heater replacement. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day and weekend.
China, thank you so much for your terrific five star review and sharing with the community. We truly appreciate your support. Getting your hot water back up and running quickly is always a priority, and we’re grateful for the opportunity to take care of that for you. Thank you for trusting us with your new Rheem water heater installation. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day and weekend.
Thank you for your prompt, professional, and honest assessment of our situation with low water pressure at our home.
Brian, thank you so much for taking the time to share your experience with our team and the community. We truly appreciate your kind words. Providing prompt service along with clear, honest assessments is a standard we hold ourselves to on every visit. Making sure you understand what’s going on and what your options are is just as important as the work itself. Thank you for trusting us with your water pressure needs. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day and week ahead.
I had an issue with a pressure valve repair, Thorsten came out and did a great job making sure everything was working correctly. He made sure everything was right. I appreciate his honesty, and integrity, and great customer service!
Jeff, thank you so much for taking the time to share your experience with us. We truly appreciate it and it was a pleasure working with you. It’s great to hear that Thorsten was able to get everything taken care of and ensure your pressure valve repair was done properly. His attention to detail, honesty, and commitment to doing things the right way are exactly what we strive to provide on every job. We’re grateful for your trust in our team and appreciate the opportunity to be of service. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
Patrick, thank you so much for your terrific five star review and sharing with the community. We truly appreciate your support. We’re glad we could help get your recirculation system working properly with the new tee installation. It was a pleasure working with you, and we’re grateful for the opportunity to be of service and for the trust you placed in our team. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
TKO Plumbing is the only plumbing company I will use. They are a fantastic quality, attention to detail plumbing company. Thorsten came and rebuilt a master bath toilet for me and as usual did a GREAT JOB! I highly recommend this company.
Mahlon, thank you so very much for taking the time to share such a wonderful review of Thorsten and our services with the community. It is always a pleasure working with you and we thank you for your continued trust in our plumbing services throughout the years. We truly appreciate you and your business. Thank you. As always, if you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great evening.
I had a very small but important issue to resolve during a real estate transaction. They came out and fixed it at a reasonable cost, to my great relief! Kind office staff, super friendly tech.
Alicia, thank you so much for your wonderful review and sharing with the community. We truly appreciate you and your business and thank you for trusting us with your plumbing services. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
TKO provided excellent service. They were quick to respond and on time. Thorstsen was knowledgeable and efficient.
Christelle, thank you so much for your amazing review of Thorsten and our services and sharing with the community. We really appreciate you and your business and thank you for trusting us with your toilet repair. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
They called and texted before they arrived. They were honest and fair with pricing. Very friendly and definitely knowledgeable. We will certainly use them again!!!
Karen, thank you so very much for taking the time to share your amazing review. It was a pleasure working with you both and we thank you for trusting us with your water line replacement. We appreciate you and your business. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day and weekend.
Great service. Very quick turnaround. On time for appointments. Thorsten was professional and knowledgeable. Thank you.
Christelle, thank you so much for taking the time to write a wonderful review of Thorsten and our services at TKO Plumbing Services. We appreciate you and your business and thank you for trusting us with your toilet repair. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day and weekend.
Both John and Shane were very professional and great to work with. They were knowledgeable, fast, courteous, clean and organized. The entire process was smooth and easy from booking to paying for the service.
Denise, thank you so much for your amazing review of John, Shane, and our services. We appreciate you and your business and thank you for trusting us with your plumbing needs. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
The people at TKO plumbing are very professional and very pleasant to work with.
Phyllis, thank you so very much for your wonderful review and sharing with the community. As always, it is a pleasure working with you and we thank you for your continued trust in our plumbing services. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
Great customer service . Got here within a few hours after I called . The Price was reasonable as well for what I had done .
Kathy, thank you so very much for taking the time to leave a wonderful review and sharing with the community. We are truly grateful for your business and thank you for trusting us with your pipe repair needs. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
On time, friendly, professional, and did a great job!
Jay, thank you so very much for your wonderful five star review and sharing with the community. We truly appreciate you choosing and trusting TKO Plumbing Services for your water line repair. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
John with TKO was great. Knowledgeable, helpful and arrived earlier than expected. Would absolutely use TKO again.
Joe, thank you so much for your wonderful review and sharing with the community. It was a pleasure working with you and we thank you for trusting us with your plumbing needs. We really appreciate you and your business. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day and weekend.
Everything good except they only take checks , or debit card with which would have been a 20$ charge (3.2%). So I said I’d go to the bank and get the money, asked if he wanted to wait at my house, he insisted on following me to the bank, which I thought was weird. He insisted on cash instead of cashiers check or money order.
Jeff, thank you so much for taking the time to share your feedback. We truly appreciate you choosing us and are glad to hear the service itself went well. We try to make payment as easy and transparent as possible by offering cash, check, or card. Card payments do include a small processing fee, and we sincerely apologize that this was not explained earlier in the visit. We understand how that could have been frustrating, and we appreciate you bringing it to our attention so we can improve how we communicate this moving forward. Our technician offered to go along to the bank so everything could be wrapped up smoothly and taken care of at the time of service. We’re genuinely sorry if that felt uncomfortable. That was never our intention. As a local company, we work hard to build trust with every customer and always strive to go above and beyond to make the experience feel professional, respectful, and easy from start to finish. Thank you again for your feedback and for choosing us. We truly appreciate the opportunity to serve you and hope to work with you again in the future.
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Kevin, thank you so very much for your great five star review and sharing with the community. We really appreciate you and your business and thank you for trusting us with your plumbing needs. It was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
John is extremely professional and knowledgeable! Very pleasant and excellent customer service! We will definitely be calling on this company again! Great to work with- very timely and professional!
Eve, thank you so very much for your amazing review of John and our services and sharing with the community. We really appreciate you and your business and it was a pleasure working with you. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
I had a pin hole leak in my main waterline where it entered my home. Contacted TKO and Tara worked me in the very next day! John arrived and explained everything he was going to do to fix the issue. He was very professional and had the job completed in an hour or so! Another awesome job by TKO!!! Thanks!!
Garry, thank you so very much for your wonderful review and sharing with the community. We are so grateful for customers like you and thank you for your continued trust in our plumbing services. As always, it is an absolute pleasure working and talking to you. Thank you. As always, if you have any questions or need any assistance, please don't hesitate to contact us. Thank you so much again. Have a great day. If we don't talk to you beforehand, we wish you and your family a Merry Christmas and Happy New Year.
Excellent service. On time.
Frank and Martha, thank you so much for your wonderful review and sharing with the community. We truly appreciate you and your business and thank you for trusting us with your toilet replacements. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great weekend. Happy 4th of July.
So prompt, courteous, and professional!!! Would recommend them to everyone!! Honest and fair!!!
Joe, thank you so very much for your great review and sharing with the community. As always, it is a pleasure working with you and we thank you for trusting us with your plumbing needs. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.
From start to finish, TKO was phenomenal to work with. Customer service and experience was through the roof! An excellent company to keep in the rolodex. Thank you!!!
Curt, thank you so very much for your great five star review and sharing with the community. We really appreciate you and your business and thank you for trusting us with your new water heater. It was a pleasure working with you and Mr. York. Thank you again. If you have any questions or need any assistance, please don't hesitate to contact us. Thank you again. Have a great day.