Plumbing Services In Acworth, GA

We responded to our customer to as part of a larger project to repipe our customers home and replace aging water lines. As a part of this work, we installed new PEX water lines to several fixtures for improved reliability and flow. Once the new piping was in place, we replaced the exterior hose spigot to ensure a secure, leak free connection for outdoor water use. We also installed a new icemaker box, upgrading the older setup to a more modern, code compliant design. After completing both installations, we restored water to the system and tested all new connections for leak free operation.

Our team completed a whole-home water line replacement due to aging copper throughout the house. The existing copper lines, with the exception of the recently renovated master shower, were showing signs of wear and were prone to future leaks. To provide long term solution, we removed all remaining copper water lines in the home and replaced them with new PEX piping, which offers excellent durability and flexibility. As part of the upgrade, we installed a new quarter turn shut off valves, new supply lines, and fresh escutcheons at each fixture for a clean and reliable finish. Once all piping and connections were installed, we restored water to the home and tested the new system for leak free operations.

We were already at customer's home performing a large repipe project where we were replacing all of the copper water lines in the home. When the sheetrock to the tub and shower faucets was opened, we noticed the copper connecting to the tub and shower valves was very deteriorated with electrolysis. The homeowner had experienced so many pin holes leaks with the copper piping that they requested to replace all of the copper which would involve replacing the current tub and shower valves to replace the tub and shower valve connection with new PEX piping. We installed four new customer supplied tub and shower valves and replaced all copper piping connecting to the tub and shower valves with new PEX piping to remove all copper piping within customer's home.

We responded to our customers home to address issues with the main water line supply and aging valves in the basement. After evaluating the plumbing system, we found that the existing pressure reducing valve (PRV) and the main shut off valve were no longer operating reliably. We removed the old components and installed a new PRV and shut off valve to restore proper water pressure control and dependable isolation of the homes water supply. We also inspected the nearby expansion tank and determined it had failed, so we replaced it with a properly sized new unit to help regulate thermal expansion within the plumbing system. In addition, we replaced a worn off shut off valve for the exterior hose bibb to ensure smooth operation and prevent future leaks. Once all installations were complete, we pressurized the system and verified leak free operation throughout the home.

We responded to our customers home today to replace an existing icebox maker. Once on site, we removed the old unit and prepared the area for the new installation. We installed a new icebox maker equipped with an integrated hammer arrester to help prevent water hammer and pressure fluctuations in the supply line. All water connections were secured, and we performed a pressure test during installation to ensure everything was tight and functioning properly. After setting the icebox maker in place, we turned the water supply back on and checked for any leaks. The unit was tested to confirm proper operation and ice production.

We responded to our customer due to ongoing issues with their toilet and sewer ejector pump located in the basement. Upon inspection, we found that the toilet components were worn and the ejector pump was showing signs of failure, causing intermittent drainage problems. After performing a full diagnostic, we provided the customer with a quote to rebuild the toilet with new internal parts and rebuild the existing sewer ejector pump, including replacing seals, gaskets, and check valves as needed to restore proper function. We'll be returning at a later date to complete the work.

We responded to our customers home to perform a sewer camera inspection through the main floor toilet due to concerns of drainage issues. After removing the toilet, we accessed the drain line and inserted our sewer camera to evaluate the condition of the piping. During our inspection, we checked common issues such as blockages, root intrusion, pipe shifting, buildup, and structural damage. The camera allowed us to visually confirm the flow path and identify any areas that may be causing slow drainage or recurring backups. We documented the findings and reviewed them with our customer to ensure they understood the condition of their sewer line. Once the inspection was complete, we reset and resealed the toilet, ensuring a secure and leak free connection.

We responded to our customers home to replace a customer supplied kitchenette pump for the basement sink. After installation, we tested to confirm leak free operation. During our visit, we also inspected a leaking toilet in the powder room, which was leaking from underneath the tank when flushed. We removed the the tank and replaced the 3" gasket and reinstalled toilet tank. After completion we tested for leak free operation.

Our customer contacted us after noticing a water leak coming through the sheetrock ceiling below their upstairs bathtub. Upon inspection, we found that the existing PVC tub trap had not been glued during the original installation, causing it to come loose and leak over time. We removed the faulty trap and installed a new, properly sealed PVC trap to prevent any future issues. After completing the repair, we tested the drain system to confirm leak-free operation. The ceiling leak has now been resolved and the bathtub is functioning as it should.

Customer has a leak on their blue poly water line and had tried to repair it themselves with a clamp but the clamp was not holding causing the leak to remain. Since they have the old blue poly piping that is notorious for leaks, they wanted to look at replacing the water service line entirely to remove all of the old blue poly piping. If we make a repair on the blue poly, we cannot warranty it due to the integrity of the blue poly piping. We provided a quote for a standard water line replacement as well as a trenchless water line replacement. Customer is having the tree in the front yard at the meter box removed before the water line is replaced so they do not have to worry about the roots again near the meter box. Once the tree is removed, we are going to replacing the water line via trenchless replacement method.

We responded to one of our customers salons in Acworth for a rocking toilet in the women's restroom. Upon arrival, we inspected the fixture and found that the toilet had been shifted and moved so much over time that it was sitting noticeably off center from where it should be positioned. This movement can break the seal, loosen the bolts, and cause leaks or rocking during use. To resolve this issue, we removed the toilet completely and cleaned the area around the flange. We then installed a new wax ring and new closet bolts to secure the toilet properly and ensure a tight fit. After resetting the toilet in correct position, we tested it for stability and leak free operation.

Responded to home to provide a quote to reinstall toilets after the new floors are installed as well as provide a quote on several other items that need repairing. Once on site, we found the pressure was very excessive and the pressure reducing valve required replacement. We also provided a quote to install a new main shut off valve as the current valve was very old and you could not turn it. Lastly, we provided a quote to replumb the kitchen sink drain assembly after customer installs the new kitchen sink. We are returning tomorrow to perform this work.

Responded to customer's home for several items she wanted us to look at and provide a quote for repairs. After evaluation, we found the cartridge inside of the kitchen faucet has failed causing the kitchen faucet to have little to no water pressure at all. Customer is going to purchase a new kitchen faucet to have installed. There was also a notation to evaluate the master toilet for occasional stoppages. We tested the toilet multiple times while observing sewer line and found toilet and line show no cause for alarm and are operating as should be.

We responded to our commercial customer, McAlister's Deli regarding a three compartment sink that wasn't holding any water. The staff reported that one of the bowls was draining down even with the stopper engaged. After inspecting the sink, we found the issue was coming from the commercial basket strainer, which had worn components that were no longer sealing properly. To correct the problem, we rebuilt the basket strainer assembly, replacing the worn parts to restore a tight seal. Once the rebuild was complete, we filled each compartment and tested the sink to ensure it held water without leaking down.

Customer had contacted us with a leak under the bathroom faucet. They recently had a leak and tried to install a new faucet but was unable to stop the leak. Once on site, we found the master lavatory faucet was leaking from multiple areas. We installed the new customer supplied bathroom faucet with new supply lines to resolve all leaks.

Responded to home for a no hot water issue. Once on site, we found the water heater drain pan was full of water causing pilot light to go out and not stay lit. The thermal expansion tank was leaking on top of the water heater going dripping down to the pilot light causing it to go out. We removed all water from pan and installed a new thermal expansion tank to resolve issue.

Responded to a call for a leak all along the screw holes in the ceiling below the master shower. Once on site, we were unable to recreate any leaks by testing the shower. We opened the sheetrock to inspect the piping with testing the shower and found no plumbing drain or water lines are leaking but where you step in the shower, it starts leaking which means the flooring below the shower is source of leak. Customer is contacting a general contractor to repair subflooring to resolve leak.

One of our customers had contacted us for maintenance on their residential lift station system for a neighborhood. We arrived today to perform this maintenance and determine issues with alarm alerting homeowners constantly.

We responded to a call for a leak in the yard. After evaluation, we determined that customer does not have a leak on his water system however his pressure is extremely low due to current pressure reducing valve failing. We are providing customer with a proposal to replace his current PRV to resolve this issue as well as a quote to bring his current gas water heater up to code by removing all SharkBite hoses and fittings on the gas water heater. We are returning to perform work at a later date.

Responded to a call for a sink leaking at a busy hair salon in Woodstock. After evaluation, we found the basket strainer threads had worn down and were no longer properly sealing to drain pipe. We installed a new basket strainer and flexible hose to resolve the issue. Sink was also slightly clogged so while replacing the drain line, we removed hair and debris build up to resolve sink stoppage issue.

Responded to call for leak under the kitchen sink. Customer said he's had a company out twice not to fix this and it keeps leaking. Once on site, we found the garbage disposal hanging and not secured as well as the drain pipe leaking below damaging the kitchen cabinets. We properly secured the disposal and repaired the drain leak from the sink as well as installed a new basket strainer to resolve leaks.

Customer had contacted us for a quote to replace the large commercial water heater due to existing water heater leaking. We arrived today and installed a new commercial Rheem Triton 100 gallon water heater with all necessary water heater code upgrades and removed existing water heater.

Responded to call for no hot water at customer's home. Pilot light would no longer relight due to age of water heater. We installed a new 50 gallon gas water heater in customer's home with all new water heater code upgrades included in our installations and restored hot water to the home.

Customer was having issues with her old toilet constantly backing up. We had already performed several drain cleanings for this customer so we knew the situation and suggested she upgrade her old toilet to a pressure assisted toilet. We arrived today and replaced her older toilet to a new Kohler pressure assist toilet to resolve the constant stoppages issue.

Responded to a call for a toilet in the basement backing up and a toilet shut off valve spinning and not shutting off the water. After running water in the toilets, shower, and faucets, found stoppage to be a soft blockage in the basement toilet. We were able to clear the stoppage with auger. Toilet shut off valve only spins. We replaced shut off valve for toilet and all is working properly.